Overview:

The Training Administration training course is aimed at training administrators and organisers, and is also relevant for support staff who organise ad-hoc training events.

This one-day Training Administration training course will teach candidates procedures to improve training efficiency and evaluate learning outcomes. 

Benefits:

Benefits of the Training Administration training course:

• Understanding planning techniques to define and implement core responsibilities before, during and after a training event
• Understanding new ways to promote your training offering and immediately applicable tools
• Gaining the ability to minimise cancellation and transfer costs through improved communication with suppliers and colleagues

Course details:

Course details of the Training Administration training course:

• Support the reputation of training through efficient administration
• Build your checklist of actions related to training events
• Anticipate and plan to meet customer needs
• Handle enquiries effectively, both face-to-face and on the telephone
• Know how to continuously review training facilities and improve when necessary
• Learn the dynamics of training courses and avoid possible dilemmas
• Understand what your department/ organisation offers and promote the benefits to customers
• Use tried and tested methods for effective training evaluation, including the Kirkpatrick model
• Refresh your communication and organisational skills

Usual Duration: One day

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